People first is a reflection
of our greatest belief:
only through developing value for people is possible to develop business value. We focus on identifying their wishes on products, services or brands by applying our customized methodologies.
These methodologies are simple due to our search for spontaneity. They are quick due to the fact that innovation requires perfect timing. They are unique due to our obsession for people and for businesses. Welcome to UXPertise
To start well is to start asking.
Asking is what we specialize at,
because the right questions lead
you to our main purpose: obtaining
clarity on what is the problem.
Those problems can be related to
product, service, brand awareness
or even the business model,
it doesn’t matter. The correct mapping
already gives us a clue on
where we should start.
Here you and our UXPerts assemble
to reach the understanding of
what is the necessity before taking
the next steps.
Now we create a wide panel
about our customer’s scenario.
Market studies, trend reports, BI,
and so on. All of it led by a
multidisciplinary squad which focus
on making all available data into insights.
Techniques
we apply:
Understanding / Focus Group /
User Interviews / Desk Research /
Trending Analysis / Benchmarking
Listen, speak and imagine.
Altogether. It’s time to
exchange info. It’s time for
some dynamics with our
clients - which are structured
and facilitated through ideating,
prototyping, co creating and
using creativity - in search of
hypothesis and ideas that may be
tested on the next steps of the process.
One of the most important
steps in the project (also
the one in which it all starts
to happen). The users step in
and many back-and-forth
conversations begin.
Amongst so many opinions,
feelings and expectations,
we gather what is really
necessary in a simple manner:
listening and translating.
Ready?
Here it goes some of the
methodologies we apply
during our talks:
Concept Test / Usability Test /
Card Sorting
The final delivery. Personas,
Camera Studies, Insights and
Opportunities. Everything compiled
into a practical, feasible, filled with
"plug and play" recommendations
report. In opposition to the traditional
consulting reports, we care about
delivering solutions which are just one
step away from execution. As concrete
as ideas can be.
Video, Wireframe, content guide,
comic book inspired-storytelling,
workshops and many more.
Our findings may take us to
completely unexpected places.
Check out our cases
and learn about the
possibilities.
Sharing the users’ findings
with our clients. There it is an
unique experience as a Workshop:
UXPerts and the Business Team.
It’s about time to actually practice empathy,
everybody wearing the users’ shoes in order
to come up with ideas, solutions, prototypes
and even inputs for your CRM.
Techniques:
Design Thinking/
Graphic Facilitation
Manager. Strategist. Planner. She founded UXPertise in order to build bridges between clients, people and companies, focused on business strategy and a solid development of value.
Criative. Designer. Cool Hunter. Using her holistic perspective on business and people, she brings insights and solutions to any challenge.
Journalist. Social Media. Writer. He found in UX a way to do everything he likes, altogether and at the same time.
Designer. Researcher. Questioner. His several sources, references and experiences show through his analysis and deliveries, always outside the box.
Information Architect. Data Scientist. Teacher. Theory and practice intertwine throughout every aspect of every area she is involved with.
Relationship Expert. Consultant. Optimist. Always searching for solutions through strategic thinking, well structured execution and quantified results.
Manager. Writer. Strategist. Intertwining studies and experiences in the Exact and Human sciences, she comes to give more depth and amplitude to our analysis.
0
is the rate of conversion
based upon the strategic
use of UX
DesignAdvisor
0
out of the online
companies fail due to
usability issues
Uxeria
0
hours of interviews with
products and services
users here at UXP
UXPertise
0
of the online users abandon
a website for not understanding
what the companies do
KoMarketing
work
with us
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